Our Service Policy
Western Industrial Exchange has been established since 1985. We have enjoyed a large repeat business with our over 15,000 customers nationwide. We usually ship within 24 hours and have a liberal customer satisfaction guarantee policy. All items have the original manufacturers guarantees and many items have our free extended warranty which covers the item beyond factory limits. We are constantly striving for complete customer satisfaction through prompt, courteous customer service and quality products.

Contact Customer Service
If for any reason you are not satisfied with any product, or have a question about a product you have received, call our Customer Service department at 1-800 353-3098 for prompt courteous handling to your satisfaction.

Ask for Chuck. He’s a great guy and knows more about our products than anyone in the place. He is always going the extra mile to satisfy a customer. We will satisfy you. I guarantee it!

Carl Stronberg, President
Western Industrial Exchange, Inc.

Customer Service
Chuck
Phone: (818) 772-6493
Fax: (818) 772-4626

Accounts Payable
Lisa
Phone: (818) 772-6493
Fax: (818) 772-4626